MANAGING DIFFICULT PEOPLE
ARE YOU READY TO TAKE YOUR RELATIONSHIP MANAGEMENT SKILLS
TO THE NEXT LEVEL?
✔ Effectively deal with the RANGE of different people who come in and out of your life
✔ Better understand what motivates people to do what they do
✔ Enhance your relationships with business clients, staff, customers and supplies, even family and friends
"Difficult people can be the greatest teachers."
PEMA CHODRON
This 2½ HOUR Managing Difficult People workshop empowers you to effectively deal with the range of different people who come in and out of your life, from business clients, staff, customers and suppliers, to family and friends.
You will learn about what motivates humans (you and others) to behave in certain ways, and how your communication and language can be tailored to manage your state and the emotions of others and influence behaviour and outcomes.
You will learn specific tools to assist you to master your interpersonal relationships in any area of your life.
Upcoming events
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Peter Drummond - your trainer
As Co-Director of Destiny Pursuit Coaching & Training, Peter brings more than 30 years of experience teaching, lecturing and leading in secondary and university education. He has presented at a range of conferences, workshops and seminars over his career.
He specializes in 21st century learning models and designing effective competency assessment frameworks. As both a Certified Master Practitioner of NLP and an accredited Extended eDisc Behavioural Profiling Consultant, Peter brings a unique skill set to people development and training.
Bachelor of Education (Secondary) with Majors in Linguistics, Literature and History, Master of Education, Certified Master Practitioner Neuro Linguistic Programming, Father of four children
